Help & Support

Frequently asked questions

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  • Bundling policies, raising deductibles, and maintaining a good claims history can help lower premiums.

  • We assist you throughout the claims process, guiding you on documentation and liaising with the insurance company on your behalf. Visit our Claims page or contact us for a chat.

  • Yes, bundling different policies with the same insurer often qualifies you for discounts.

  • We'll walk you through the policy terms and conditions to ensure you understand your coverage fully.

  • Factors include your coverage limits, deductible amount, and risk profile.

  • It's advisable to review policies annually or when significant life/business changes occur.

  • Premiums are calculated based on factors like coverage amount, deductible, location, and claims history.

  • Credit history can affect premiums; maintaining good credit may result in lower rates.

  • The time for a claims payout varies but is typically prompt once all documentation is in order.

  • We'll guide you through the renewal process, adjusting coverage as needed to align with changes in your circumstances.

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