Claims

Helping you get
back to business.

Your dedicated account broker will handle your claim from start to finish. At P.A.S. Insurance Brokers we take pride in our claims servicing and handling. Our staff are fully qualified and have the experience to handle your claims in a fast and efficient manner. We will guide you through the claims process from start to finish ensuring you receive an optimum and fair claim settlement.

Making a claim

Claiming on your insurance

It is important that you advise us of your claim as soon as possible. Delays could prejudice your claim. You must also;

  • Take all reasonable steps to prevent any further loss 

  • In the case of a burglary / theft / malicious damage, the incident should be reported to the police

  • In the case of a liability claim - do not admit liability

 We will:

  • Provide you with emergency instructions at the time of loss 

  • Provide claim forms or advice on phone lodging new claims 

  • Advise you on what documents will be required to support your claim 

  • Submit claims directly to the Insurer in a detailed and professional manner 

  • Inform you on how the claim is progressing when required 

  • Recommend the appointment of other professional advisers if necessary 

  • Actively work with your Insurer or their agent to resolve and negotiate claims effectively and promptly 

  • Arrange for progressive payments for large claims 

  • Ensure timely receipt of settlement cheques from your Insurer 

  • Ongoing reviews of the claim at hand to ensure the procedure is travelling smoothly 

  • Act on your behalf to ensure you receive an optimum and fair claim settlement 

It's quick and easy to claim

Step 1

Collect Information

When filing an insurance claim, document incident details, involved parties, injuries, and damages with photos. It expedites the process and strengthens your case.

Step 2

Contact us

We take pride in our claims servicing and handling. We’ll guide you through the claims process from start to end.

Phone: (02) 9520 0999
Email: info@pasbrokers.com.au

Step 3

Submitting your claim

After submitting your claim, we will offer continuous reviews and updates to ensure a swift and favorable resolution throughout the entire process.